Personal Solutions Counseling


Setting up an appointment


Fill out a new client Intake Form online now

Email us questions

Things to have prepared if you call for an initial appointment:

Name, date of birth, address, phone number and social security number.

Have your insurance ID and group number available.

The general reason for setting up an appointment.

Let us know any preferences: male or female therapist, certain days of the week or times of the day, or if you have a preference for a specific therapist

Visit our "download forms" page and complete the necessary forms at home, or you can fill them out in our office lobby by arriving 20 minutes early.

Be sure to bring your driver's license or state ID and your insurance card to your first session or a copy of each.



What to expect at your first appointment

     The purpose of your first appointment is for an "assessment." The assessment process will include reviewing any clinical forms that you completed and discussing with you the extent, duration, and severity of your problems or issues. Your therapist will develop an initial diagnosis and service plan based on this information.

     Please be sure to read the Informed Consent for Psychotherapy Services prior to your first appointment. If you have any questions, your therapist can answer them before or during your first meeting.

     We will bill your insurance for you. We will let you know your coverage and benefits ahead of time. You may pay with cash, check, debit or credit card. We will ask you to pay your co-pay, coinsurance, or deductible at each session in order to avoid building up a large balance due.

     Be sure to bring your driver's license or state ID and your insurance card to your first session, or a copy of each.

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Call for Pre-Authorization

if you have one of the following

insurance companies:

just call the 800# on the back of your insurance card and then provide us with the authorization number


American Psych Systems - APS

(Blue Cross Blue Shield HMO - Advocate Medical Group)

Cigna Behavioral Health or Cigna Healthcare
United Healthcare or United Behavioral Health
Humana HMO or Humana PPO (Lifesync)
Magellan Behavioral Health
Value Options
Blue Cross Blue Shield PPO through a Local Union

Last UpdatedApril 25, 2012e -->